Welcome to the Strelets Forum. Please feel free to discuss any aspect of 1/72 scale plastic figures, not simply Strelets. If you have any questions about our products then we will answer them here.
that seems to be an American dealer that we aren't dealing with direct. The distribution in the US and Canada is being done by our distributor and we will let them know about the potential problem.
we are supplying PB Toys direct and they are one of the first to receive our new sets, however they always order limited numbers (probably to keep their stock to a minimum), therefore at any given point in time thay may have not some particular set but this entirely because of their stock replenishment policy.
KF used to receive our sets via intermediary that has gone out of business, probably that's why they don't have our sets in stock.
We don't deal with Winterkamp.
From our side we can recommend approach Messrs Kamar, whom we supply direct and who should receive the October lot by the end of this week.
This seller offers top-notch service and also has a flat shipping rate of $7 in the US, no matter how much you order. That policy allows always me to buy a few more boxes of toy soldiers.