Welcome to the Strelets Forum. Please feel free to discuss any aspect of 1/72 scale plastic figures, not simply Strelets. If you have any questions about our products then we will answer them here.
It's good to hear that HAT will continue.
But especially if you have production and delivery problems, then you have to give this information to your customers. In today's world, a lack of activity and poor customer care is a great danger for a company. Communicate openly and actively with your customers about the current problems and your plans for the future.
You will find a lot of understanding.....but silence and passivity will drive your customers away...