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Re: New sets

Strelets-R
Dear Yevgen,

we've got no clue when they will come out, as they've been sitting for over a month in Dover awaiting clearance.
At first, import compliance clerk requested them to be tested for toys' safety act, adopted in the EU in 2009. Whilst fully compliant for chemicals transfer, flammability, mechanical characteristics, it turned out, that a sign that is on the boxes, prohibiting them for kids 0-5 years shall show 0-3 years only and there should be also our postal address on the box.
Since these items pose a great danger to the would-be customers, they should be rectified before the products will be put into circulation, however they haven't yet allowed access to the goods to do that.

Best regards,

Strelets
Dear Strelets,

If you are able to advise on a contact in UK Customs it may be possible to help. This sounds like a case of UK Regulation gone mad. A few well chosen words from a UK resident along the lines of 'trade, post Brexit, what are you doing to facilitate this....?' may just help. Please let me know.

Minuteman

Re: New sets

I wondered why they were taking so long to appear in places like Hannants.
Its not long now until the UK is totally out of the EU. I think our government trade department & customs officials etc need to get a grip......fast!
Its boxes of toy plastic soldiers for christ sakes.
With all whats going on currently and with what is on our nations horizon, does it really matter if the boxes arent quite up to spec??!! Or wrong over some silly little technicality??
So what if the box shows not suitable for kids from 0-5 instead of 0-3, id of thought that would be absolutely fine seeing as it shows Strelets being extra careful with the target age group.
And as for a postal address, why is that so important?? Theres the internet for contacting people now!!!
If our lot are going get hung up on nonsense like that, I can see it being chaos at our borders and ports come the end of the year.

Re: New sets

Dear Minuteman,

thank you very much for your suggested assistance.
The case is handled by Kent Imports | Trading Standards | Public Protection | Environment, Planning & Enforcement | Kent County Council | whoever they may be. We guess, they are not part of the customs.
Anyway, once again, thank you very much for your kind offer of help but, quite honestly, we think that persuasion is not something that they will take, hence we aren't asking you about it.

Best regards,

Strelets

Re: New sets

Dear Strelets,

Could you please give us an idea of status of shipment to your North American distributors/vendors, and (hopeful-all-goes-well) approximate arrival date?

Thanks in advance,

Re: New sets

Dear Baratheon,

all official channels' distribution is out of London, therefore it all depends on the outcome of the with the lot in Dover.

Best regards,

Strelets

Re: New sets

Dear Strelets,

Thank You for detailed information.

Unfortunately, I do not have any contact there to speed up the procedure. Maybe anybody from the forum can help?

I hope we can solve it soon.

Kind regards,

Yevgen

Re: New sets

Very little has reached the market from anyone, Strelets, Orion, or Hat . I am waiting to buy sets from them all, I hope they all appear at the same time, at least then one postage cost.

Re: New sets

Dear Strelets Team,
thanks very much for your information. Even if they are not brilliant, we got at least an idea what's going on. That is - imho - a nice way to communicate with customers. Something other manufacturers did not do at all. So thanks again, keep up the good work and, like many others, I safe money to spend on your new sets.

Re: New sets

Dear Strelets,
are your sets available in Ukrainian or Russian suppliers?
We could buy them via e-bay, we can not wait for ever, we need strelets now!!!

Re: New sets

No, distribution starts everywhere simultaneously.
Best regards,

Strelets

Re: New sets

MARIOS KONTOGIANNIS
Dear Strelets,
are your sets available in Ukrainian or Russian suppliers?
We could buy them via e-bay, we can not wait for ever, we need strelets now!!!
Patience, dear Sir. Believe it of not, there is more to life than plastic soldiers.

I suspect that there will be a a Tsunami wave of new sets that all arrive at the same time, having all been released from Customs officials simultaneously. Save your money for that special day!

Re: New sets

Thank you Mr Minuteman,
Sometimes a need someone to remind me which the priorities are... :slightly_smiling_face:

Re: New sets

No worries, still plenty of fine sets in the catalog to order! Perhaps this is a good time to order more of the huge strelets offerings. There are whole ranges of Strelets I haven't purchased yet. But I am thinking about.

Patience is the only choice in this weird year. Stay safe first.

Re: New sets

Hello just got the new Hannibal set from linearA they are very good. But I guess I will have to be careful with the box as it says 0-5 on it and has no postal address

Re: New sets

Absolutely Chris. You had better don gloves, mask, helmet, fluoro-vest and place warning signs before you open those dangerous goods!

Re: New sets

...and be careful with grenades. They often explode when you squeeze them!!!

Re: New sets

James Fisher
Absolutely Chris. You had better don gloves, mask, helmet, fluoro-vest and place warning signs before you open those dangerous goods!
Yes. Meanwhile does anyone know the best way to remove a 1/72 plastic figure from the nostril?

Asking for a friend:nerd_face:

Stuart, aged 63 1/4

"Meanwhile does anyone know the best way to remove a 1/72 plastic figure from the nostril?"

Dunno about the nostril prob, but I once had to tell my ophthalmist that I had a cataphract in my right eye. He said "Don't you mean 'cataract'?" I said "No; I was painting some Parthians and I had a bit of an accident..."