AOL Desktop gold, the better and advanced version of AOL Desktop is a platform to perform multiple things at a time. It is a user-friendly software which comes with improved security features. If you have AOL Desktop Gold software on your device, you must be very well aware of its features. But, due to technical snags, it can happen that the software may not respond. In that case, you can try to update your existing software. If the issue doesn’t resolve even then, you must first uninstall the software and install AOL Desktop Gold again.